Effective Date: 01/01/2013
In order to use certain features of this Web site, we request certain personally identifiable information from you on the account creation form and/or require you to create a username and password. During account creation you are required to give contact information (such as name and email address). We use this information to contact you about the services or members on our site in which you have expressed interest. You may have the option to provide demographic information such as interests or profession. We encourage you to submit this information so we can provide you a more personalized customer experience. Types of communications you may elect to receive from Milky Momma that require use of personally indentifiable information include Customer Service emails in response to order or product related support issues, Special Promotions and Updates to notify you of promotional opportunities, Newsletters to stay abreast of our related news & events, Product or Service Announcements to advise of temporary service outages or technical product announcements, and Partnership or Sponsorship Opportunities. Milky Momma is the sole owner of the information collected on MilkyMomma.com.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fulfill your orders. If we have trouble processing an order, we will use this information to contact you. Types of order-related communications that require use of personal information include Order Confirmation email to confirm the placement, & summarize the contents of your order, Shipping Confirmation email to notify you when your order ships, and Customer Satisfaction Emails to ensure you are satisfied with your MilkyMomma.com experience.
Uses of Information
The website uses both non-personally-identifiable information and personal information to improve the overall MilkyMomma.com consumer website experience, provide relevant & targeted content to website Visitors, Customers, & opt-in Subscribers, and to provide paying Customers with efficient communications related to their MilkyMomma.com order. Our websites use non-personally-identifiable information to inform the general public & people who visit our website about our products, services, news, to improve performance of our websites. Our websites use personally identifying information to facilitate communications between MilkyMomma.com & interested parties, to enable the purchase & fulfillment of our products, & to improve the overall customer experience.
If you place an order on MilkyMomma.com, we will use your name & email address to send you an Order Confirmation Email, a Shipping Confirmation Email, and Customer Satisfaction Emails.
Special Offers and Updates
We will occasionally send you information on products, services, special promotions. You can sign up to receive these emails from us on our Newsletter sign up page &/or during checkout while purchasing a product . If for any reason you do not want to receive special offers or updates please email us at anytime to opt out.
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. If for any reason you do not want to receive our newsletter please email us at anytime to opt out.
We will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Based upon the personally identifiable information you provide us at the time of account creation or purchase, we will send you a confirmation email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your preferences.
Non-Personally-Identifiable User Information
For each visitor to our websites, we collect non-personally-identifiable information including IP address, profile information, aggregate user data, preferences, technical session information, & browser type. This data is used to manage the website, track website usage, provide context for referring traffic sources, and improve overall website performance. This non-personally-identifiable information may be shared with third-parties to provide more relevant services and advertisements to visitors. User IP addresses are recorded for security and monitoring purposes. If you arrived at our website via a link from another webpage, we may receive aggregate or otherwise anonymous statistical information about your visit to our site. We monitor customer traffic patterns and site usage to help us develop the design and layout of the site, and to improve the content of our website to better match the interests of our website users.
We use Facebook Like button to enable our website users to easily "Like" content found on MilkyMomma.com, and thereby share this content with their Facebook Friends. Please see Facebook's Data Use Policy for more on the type of data tracked by Facebook via this feature.
3rd Party Service Providers
We use other third parties such as a shipping company to fulfill orders, a credit card processing company to bill you for goods and services, & an email service provider to send out emails on our behalf. When you order products from MilkyMomma.com, we will share your name, email address, shipping address & order contents as necessary for the third party shipping company to fulfill your order. These third parties are prohibited from using your personally identifiable information for promotional purposes. We do NOT share, sell, rent or trade personally identifiable information with 3rd parties for their promotional purposes.
Correcting / Updating or Removing Information
MilkyMomma.com users may modify or remove any of their personal information at any time by logging into their account and accessing features such as Edit Profile and Account Info by going to https://milkymomma.com/myaccount.asp.
At times, we may post customer testimonials on our web site which may contain personally identifiable information. We obtain the customer's consent via email and/or opt-in methods prior to posting a name, city, or stated activity/interest along with any testimonial.
Personal Information Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We take the same care when we transmit your sensitive information to 3rd Party Services to facilitate your order by using the same SSL technology.